FAQs
As you explore and apply for positions with us, you may have questions about the process. Please see these frequently asked questions for answers
How do I search for jobs available in my area?
You may utilize the Job Search bar in the middle of the homepage jobs.stretail.com. Simply type the city, state and click search.
Can I just email my resume and cover letter to ST Retail?
ST Retail’s method of hiring is completely electronic. For consideration, we require you to complete an online application.
I have a disability and require reasonable accommodation to work. Will I be considered for the position I applied for?
For assistance or accommodation with the application process, please contact us.
Where do I review each position I completed an application for?
You can view your completed applications by clicking on “View My Applications” on the homepage to the right of the job search bar.
I have questions regarding my application or the status of my application.
You may contact us by emailing your questions to recruiting@stretail.com.
Which web browser should I use to complete an application?
Internet Explorer is the recommended browser. Depending on the operating system you are using, our job application system will work with most versions of Netscape, Mozilla Firefox and Chrome as well.
I’m trying to apply for a position but the page isn’t loading. (See a spinning wheel) Why is the page not loading?
Check your browser – Internet Explorer 10 is the recommended browser to use when submitting an application. There is, however, a setting that must be changed to have the page load. You should use Compatibility or Quirks mode, the default configuration, when you view your application. Standards mode is not supported. If you disable the Compatibility or Quirks mode, your applications will run in Standards mode.
I got an error message: “Your resume could not be parsed at this time” or “update required fields.” What do I do?
You will get this error message if the title of your resume/document is too long. Shorten the title of your document and/or place it on the desktop of your computer. Then try to attach it again.
Another possible reason the error occurs is when all the required fields do not update. We require the Job Title and Degree fields.
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If a Business Job Title is missing select the “Employer” hyperlink and enter a Business Job Title
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If a degree is missing, enter a valid degree by selecting the “Please Update” hyperlink
I tried to use the “Back” button and lost all the information I entered.
Do not use the Internet Explorer’s forward and back browser buttons since they do not function within the job site; you will lose data you have entered. Please use the job site’s navigational links to move between pages.
I’m trying to register but am getting a message saying my email address already exists in the system.
Try clicking on Login Help and selecting Forget Password/Username to have an email sent to you with your log in information.
Why can’t I find my school, degree, or license in the list?
You must complete the fields in the order they appear. Here are some tips for the fill-ins.
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Use the look up options (magnifying glass) as often as possible
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Sort the columns by description, type or code when needed
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Start with broad filters, for California enter ‘C’ or university enter ’U’
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Make sure you know what state your school is accredited in. For Example, University of Phoenix is accredited in Arizona
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In accordance with ADA if you require assistance completing the application please email ADAassistance@stretail.com and include your contact information. Equal Employment Opportunity: EEO is the law | EEO is the law Supplement | ST Retail, Inc. EEO Policy Statement |
Pay Transparency Non-Discrimination Provision
ST Retail is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, sexual identity or expression, or any other characteristic protected by law
